Customer Care



CAN I COLOR THIS HAIR?
This is 100% virgin human hair that has not been processed is not processed in anyway. You can color, dye and bleach the hair. Be sure to keep color treated hair conditioned and moisturized.


HOW LONG DOES THIS HAIR LAST?
Our virgin hair lasts up to 1 year plus WITH PROPER HAIR CARE. Check out our hair care line for every day maintenance of your hair extensions


HAIR CARE INSTRUCTIONS:
1. Brush before bed and before washing to ensure there are no natural occurring tangles caused by wind or friction
2. Do not brush wet hair that is when hair follicles are at their most value
3. Use organic and sulfate free shampoo use no SULFATE products as it will dry the hair out
4. Wash the hair gently in a downward motion with your palms; it will cause friction if you rub together
5. Rinse between each wash..Wash 2-3 times
6. Use natural oil drops NATURALS ARE ALWAYS BEST!
7. Let hair air dry
8. Apply a small amount of coconut oil 2-3 times a week!
9. Brush hair from BOTTOM TO TOP
10. for long lasting extensions, moisture your hair w/ natural Moisture Rich oil.!!
11. When flat ironing use flat iron spray and high quality flat irons for best results
12. FOR BEST RESULTS DO NOT USE CHEAP PRODUCTS


SHIPPING/RETURN POLICY:
Shipping for hair is 3-7 days. Shipping for hair products is 7-14 days. NO REFUNDS OR EXCHANGES